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11

Meeting Manners Matter


Good manners matter.

Just think of a time when you have felt awkward or out of place-- even for a short time. Most of us appreciate the courtesies that make us feel included, desirable, and valuable. One key courtesy is to use people’s names.

Here are a handful of tips to help you do just that:

  • Ask for a list of participants’ names in advance. Familiarize yourself with the names prior to your meeting; you will find it easier to remember names once you meet people face to face.

  • If a name is misspelled on a badge or place card, fix it…immediately.

  • Have blank badges and place cards ready and waiting for needed corrections and for additional participant names.

  • If you print place cards or tent cards, print the names on the front AND the back so that people can see who’s who no matter where they are sitting.

  • Take the time to use participant names throughout the meeting. Everyone loves hearing his/her own name…pronounced correctly, of course!

No matter the situation, no matter the people involved, no matter the subject, good manners matter.

 

"As I grow older, I pay less attention
to what people say. 
I just watch what they do."

--Andrew Carnegie

 

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