Conflict Resolution
High Risk. High Reward...
These words describe the projects that Susan
most desires when conflict is threatening the success of a critical
project, team-based effort, or of an organization.
Personal fears fuel conflict. Ego needs threaten business
success. And, unsuccessful organizational norms bleed employee
morale. We need only to read the Harvard Business Review,
Business Week, or a newspaper to learn of company conflicts that
bully employees into submission, passive acceptance, or desertion.
Any of these outcomes are expensive...sometimes mortally expensive.
Decision-makers are poised to remedy and resolve conflicts so that
the essential trust for the critical contributions of employees for
achieving goals is actively nurtured. Conflict
Resolution strategies are a key for getting back on plan for the
achievement of your goals. Depending on the scope of your
conflict, there are a number of tools available.
GOMO®,
Strategies for Managing Difficult Behaviors,
Enhanced Listening, and
a Two-Part Conflict Model are just four of the available strategies.
You can count on careful listening, laser-like focus, and real
results from your work to resolve key conflicts.
Sessions are uniquely valuable because of the conversations,
conversations that are true dialogues and guided by qualities of
candor, truth, respect, and concern for both the issues and
relationships. Participants, though wary about confronting
tough issues, emerge with pride in their "can do and did" effort s
well as action steps for improved relationships, working
environment, and goal achievement. Money is saved, morale
is lifted, and dedication to goals is refreshed.
Call (269) 408-1525 for a free phone
consultation to discover how Susan Wilson can help you reach a
mutually beneficial resolution.
"To have a group of men who had been raging nothing less than
undeclared war, after one day with Susan facilitating a working session,
be wiling to commit to working together and try to create an atmosphere
of trust was nothing less than phenomenal!"
-- Superintendent of Mining, ALCOA
"We're usually considered a tough crowd...but you very
effectively managed the group. After three days with you, the
issues were on the table, (without the sugar-coating management
sometimes receives) discussed, and strategies developed for positive
forward movement." --
President, Manatts, Inc.
Don't waste another day. Contact Us to schedule a free 15-minute phone consultation
and
discover how Susan Wilson's proven facilitation skills will
help you reach a mutually beneficial resolution. |
