Think about this truth: Your employees are (or should be!) the brilliance in your organization. Accessing their intellectual best is a goal that requires finely tuned facilitation skills.

How do you bring out the intellectual best in people? It begins with their willingness to trust. Often that trust is fragile at best. A highly skilled facilitator plants and nurtures the essential seed of trust that leads to shared knowledge, shared skills, and breakthrough results.

A highly skilled facilitator focuses on the strengths and abilities of participants to assure contribution and high quality thinking.

A highly skilled facilitator knows how to effectively detect and purge negativity, error, and dysfunction.

A highly skilled facilitator "reads between the lines" to effectively interpret and respond to the behavior in the group...

Many people are shy or fearful of acknowledging conflict, much less confronting it. You need a facilitator who has a radar for discerning, identifying, and resolving the obstacles that block your goal achievement:

Many of us need more experience and information for understanding the covert, subtle behavior in meetings that can either build or destroy. And we need to hold ourselves accountable to the overt behavior that needs to be established and used.

"There were so many “pieces of truth” (to borrow your term) that you were able to “draw out” of the group. You are so skilled at really listening and then both forming effective questions and articulating thoughts back to the group." --Cami Smalley, President, Greater Des Moines YWCA Board of Directors

The real value in facilitation skills is the keen awareness of covert behavior in meetings as well as an understanding of processes to achieve essential goals. A focus on the dynamics that protect and build relationships as well as a focus on the skills and knowledge that lead to goal achievement is critical.

"You are superb at providing the "push and pull" when needed, great sense of humor and knowledge of organizational dynamics. Truly your listening skills, ability to capture a thought and articulate back to the group for their benefit is wonderful. Last and probably more important to me, is to have a colleague who demonstrates the talent, skill and organizational benefit of our profession in a manner that is without question and nicely demands respect."
-- Performance Consultant, Maytag Corporation

Facilitation excellence is needed in a variety of meetings:

What You Can Expect From Susan Wilson:

4 Intense listening to focus, clarify and respond to your specific needs

4 Seasoned - You'll want to ask what that means J but here's a clue - she's dealt with and survived with great success, dangerous meeting conflicts and experiences in a wide variety of organizations (including Manufacturing, Electronics & Technology, Education, Medical & Healthcare, Banking & Finance, Insurance & Investments, Pharmaceuticals, Chambers of Commerce, Government, Real Estate, Telecommunications, Retail and Direct Sales, Churches, Food Service, Agriculture, Utilities, Non-Profit Organizations and more!).

4 Generate trust within your group or organization.

4Knowledgeable application of emotional intelligence, group dynamics and human behavior strategies.

4Humor and personal warmth.

4 Measurable changes that either save you money and/or make you money.

4 Ability to access and develop the "working brilliance" of a group or group members.

Do NOT expect:

r Canned approaches

r Expensive materials

r Unreasonable rates

"Susan Wilson is a successful facilitator with a unique blend of personal creativity, keen listening, and skillful questioning. She brings out the best thinking of everyone she touches. I value our ongoing meetings to do possibility thinking for my organization. She’s a self-contained think tank!" -- Barbara Stennes, President, Resources Unlimited

Call (269) 408-1525 and schedule Susan Wilson to facilitate your next high-risk, high-reward meeting!

"...in our planning of the schedule for the day, an agenda or the planned activities can’t convey the depth of effectiveness that is truly experienced purely because of your astute facilitation. Your sensitivity to the sublime group and individual dynamics is key to your success. You don’t just deliver a message…you draw out the wisdom from each individual and the group. This is so effective because it personalizes the experience." --Cami Smalley, President, Greater Des Moines YWCA Board of Directors

"In a short period of time, I have been afforded the luxury of working with a loyal, dedicated, and trustworthy staff. They have vision, motivation and a sense of need to communicated and create a highly effective work environment. This is in part due to the work Susan has done facilitating sessions with Mining employees. There's a belief now that each employee is important, has an important job to perform, and can make a significant impact on mine performance."
--*Superintendent of Mining, ALCOA

* A phone call from this superintendent verified that, as a result of this trust and dedication, the union business agent approached him to plan for improved productivity in the union at a rate of 1 hour per employee per day!

Today’s work environment stresses and stretches interpersonal and team skills. Without great people skills, managers and executives don’t get the maximum value that employees can give. An experienced Facilitation expert, Susan has the ability to break down those skills for personal coaching value. Click here to learn more about our personal coaching services!

Present But Not Accounted For - Live recording of Susan's 1-hour teleclass with Steve Davis (a Facilitator University Best Seller!)

Facilitate to Invigorate by Susan B. Wilson (Powerful CD and workbook set that provides you with more than 75 essential tools for working with groups and persuading others to action.) Tap into Susan's expertise for an initial "taste" of her facilitation skills!

Fast Forward Facilitation - Learn powerful, proven, practical facilitation skills for overcoming barriers to team success in this 5-module, highly-interactive seminar.

Five Common Meeting Problems and Dozens of Creative Solutions - This special report contains meetings solutions for immediately applicable and practical solutions to very typical meeting challenges. Contact us for your copy today!

Gourmet Meetings on a Microwave Schedule, (featured in the New York Times!) contains more than 150 great meeting ideas that you can put to work immediately, saving you time, energy and dollars!

"The only thing to do with good advice is pass it on.
It is never any use to oneself."

Count on Expert Facilitation to Give You Remarkable Results:

Your success depends on protecting valuable relationships.

Your success depends on achieving high-impact goals.

Your success depends on your ability to unleash the internal brilliance at your fingertips in your organization.

A highly skilled facilitator "reads between the lines" to effectively interpret and respond to the behavior in the group...

Facilitation excellence is needed in a variety of meetings:

What You Can Expect From Susan Wilson:

Call (269) 408-1525 and schedule Susan Wilson to facilitate your next high-risk, high-reward meeting!