Unleashing Internal Genius leads to Amazing Results!

Facilitation services are valuable to organizations in a wide variety of industries. Our work with a broad base of clients gives your project, at no extra charge, additional creativity, richness, and depth. Our work has taken us to a coal mine in Texas, universities in California, banks in Kansas, and power plants in New York. We've criss-crossed the country to develop and execute projects. We excel with Partnered Strategic Planning, Team Development, F.A.S.T. Problem Solving, and Conflict Resolution.
 

Recent Projects include:

Fourteen companies under the umbrella of a parent company needed clearer processes for identifying and sharing information about valuable business practices. Sharply competitive with one another and highly competent, senior leadership benefited from essential skills of communication to enjoy greater value from each other's expertise and experience. Through our design and facilitation of a retreat, we positioned the presidents of these companies to listen more carefully and to take action to benefit the whole rather than just their own interests. They also became more aware of the profitable benefits of shared knowledge and resources. Internal brilliance unleashed.

A work group responsible for testing equipment for the navy was in sharp decline in terms of morale and trust. In fact, on a survey assessing team trust, the collective score was an 8.14 out of a possible 20. In just two days, all six participants made significant improvements in their abilities to confront one another on key issues affecting relationships and goals. Issues of lying, threatening, whining, and temper tantrums were addressed with specific and personal commitments for improvement and/or resolution. One participant expressed, "I'm in shock. Never would I have guessed that this group of people could come so far in just two days." Internal brilliance unleashed.

Unprepared participants. Meetings that drag on and are boring. Meetings that lack direction. These are just three significant complaints that led a renowned private college to hire us to provide "Gourmet Meetings on a Microwave Schedule" to their staff. Providing 12-20 potential solutions for each of their expressed problems gave staff the opportunity to select those that would be most helpful to their campus given their culture and their willingness to follow through. Four weeks later, feedback indicates that the ideas are being implemented and that more effective and productive meetings are being conducted. Internal brilliance unleashed.

An executive asked for coaching in areas of goal setting, personal presence, and avoiding self sabotage. A rape survivor with multiple emotional issues, years of counseling had helped but not resolved her challenges related to healthy self esteem, sustained performance, and healthy relationships with both sexes. Within six months, this client reports specific and large gains in behavioral changes that have enhanced career performance, personal relationships and the courage to take greater initiative on both goals and relationships. Internal brilliance unleashed.

The national field sales force for a financial institution was challenged to raise sales for the coming fiscal year. Using a rational process, the diverse group of 25 salespeople used brainstorming, prioritizing and action planning to meet their new goals despite a lack of leadership and a tumultuous relationship with their corporate office. The following January, a corporate representative called. Her first words were, "Sales is now the Cinderella of the company. The sales people have been overachievers on merchant and credit card goals. They’re at 128% of what was asked of them. Credit card production was up 30,000 cards over the previous year - with the same number of people and resources." She went on to say, "I have even more great statistics that I could tell you...But what I also want you to know is that the corporate office paid attention to their list of concerns and responded. The sales force now knows it has a voice. Treatment of people in sales is different now - in ways that are important to them." A near uprising was redirected into focused, breakthrough results to benefit the company and it’s employees. Internal brilliance unleashed.

The smelter operation of an aluminum plant was in trouble with its safety outcomes. Susan Wilson was asked to work with a 16-man union-management team to reduce the serious injury rate by 50% per 200,000 man-hours worked in a 12 month period. As she was opening the meeting, one of the men looked Susan straight in the eye and said, "This meeting is &@*! and you can go to *!#/". Taking quick action to neutralize his comment , she redirected the energy in the room to the essential safety issues. In just 7 hours, the group identified specific and relevant strategies to achieve the mandate. The pot room superintendent stated , "This session helped us help ourselves and was the catalyst that got our safety process moving forward again". Months later, Susan received a call from the engineering manger saying that the objective had been exceeded – beyond expectation. In a year's time, there were zero serious injuries for 750,000 man-hours worked. Internal brilliance unleashed.

Free Resources!

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